Privacy policy

The Canine Alliance is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you use our website, complete a lead form, enquire about our services, or interact with us through Facebook, Instagram, or other platforms.Information We CollectWe may collect the following information:
• Name
• Email address
• Phone number
• Dog breed and behavioural information
• Information submitted through lead forms, website enquiries, or booking forms
• Website usage data through cookies and analytics toolsHow We Use Your InformationWe use your information to:
• Respond to enquiries
• Contact you regarding assessments and training services
• Provide customer support
• Improve our services and marketing
• Deliver relevant advertising and retargeting campaigns
• Maintain internal records and operational systemsMarketing CommunicationsBy submitting your details through our website or lead forms, you agree that The Canine Alliance may contact you regarding your enquiry, assessments, training services, and related updates. You may request to stop receiving communications at any time.Third-Party ServicesWe may use trusted third-party platforms including:
• Meta (Facebook & Instagram)
• Squarespace
• Google Analytics
• Booking and payment processing systemsThese services may collect and process information in accordance with their own privacy policies.Cookies & TrackingOur website may use cookies, tracking pixels, and analytics tools to improve user experience, analyse website traffic, and optimise advertising performance.Data SecurityWe take reasonable measures to protect your personal information and prevent unauthorised access, disclosure, or misuse.Your RightsYou may request access to, correction of, or deletion of your personal information at any time by contacting us directly.Contact InformationIf you have any questions regarding this Privacy Policy or your data, please contact:The Canine Alliance
Email: info@thecaninealliance.co.uk
Website: https://www.thecaninealliance.co.uk